Plan Your Visit

Plan Your Visit

The Orleans Arena is excited to welcome back fans. For the protection of our Guests and Team Members, and per state and local guidelines, we are implementing the following protocols for your visit. We appreciate your cooperation in following these guidelines and enjoy the game!

Prior to Arrival

  • Pay attention to which Gate you are to arrive at, and enter in the designated Gate.

Upon Arrival

Mask Policy

All guests are required to wear a mask covering their mouth and nose at all times except when actively eating or drinking. This includes both vaccinated and non-vaccinated guests.

Bag Policy

No bags or backpacks will be permitted into the venue except for one small personal clear bag per person no larger than 12" x 12" x 6" or one small clutch no larger than 4.5" x 6.5" x 1".

Digital Tickets

All ticketed guests should download tickets to their mobile device. Ensure your tickets are ready and open on your device upon arrival. Tickets can be accessed here.

Cashless Transactions Only

No cash will be accepted in the venue, all payments will be via credit card transactions.

Free Parking

Parking is FREE for all guests.

Enjoy the show

  • Food and beverage options will be available for purchase on the concourse. Credit cards will be used exclusively. NO CASH will be accepted.

Exiting the Venue

  • Please remain in your seats at the conclusion of your event until directed to leave at the end of the event.
For more information please call 702-365-7469

View the Know Before You Go PDF.

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